User Guide
Frequently Asked Questions

What do the export limits per plan mean?

The 50, 3000, and 25k export limits for the Solo, Standard, and Premium plans respectively refer to the number of records per individual export. In other words, you can have as many exports as you want, as long as the total number of records within each export is less than your Export Limit (i.e. 50, 3k, 25k).

Do you offer any discounts for Small Businesses?

We do not offer any discounts. Our prices are highly competitive to other platforms in the space. However, you can get 2 months out of 12 for free if you select an Annual plan vs. monthly plan. Essentially, if you select an annual plan it would be like paying for 10 months of a Monthly cost but having access to the plan for 12 months.

Do you accept any other payment methods besides credit or debit cards?

We do not. Only Credit Card or Debit Card payment methods are accepted.

If we use GovTribe, do we need to send you a 1099?

No, GovTribe is a US Based C Corporation that only accepts credit card payments. You do not need to send us a 1099; therefore you do not need our W9.

Do you offer plans for more than 50 users?

Yes. If you need more than 50 users, please reach out to [email protected] to request a custom quote for access.