If you have a Growth, Growth+, or a Scale Account, the chat in the bottom left hand corner of GovTribe (or this User Guide) is your best bet to get ahold of the CS team. You can also use this to book calls directly with the team.
If you have a Launch, or Launch+, plan email us at [email protected] and we will get back to you as soon as possible. Please note calls are limited to Growth, Growth+, or a Scale Account.
You would reach out to the Success Team to inquire about:
How to use the platform
Customer Onboarding (For Growth, Growth+, or a Scale Accounts only).