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User Guide
User GuideUnanet User Guide
User Guide
User GuideUnanet User Guide
  • Welcome!
  • Contact GovTribe
  • Getting Started
    • What Is GovTribe?
    • GovTribe QuickStart: Typical Workflow Overview
    • Navigation in GovTribe
    • Identify Your Company in GovTribe
    • Favoriting
    • Feature Your Vendor Profile
    • Search 101
      • Semantic Search
      • Different Searches You can Make
      • Common Search Gotchas
      • Saved Searches and Email Notifications
    • Data Exports
  • Features
    • Explore
    • GovTribe AI
      • AI Insights: Reasoning Model
    • Capture
      • Intro to Pipeline, Pursuits, and Triage
      • Pipelines
        • Pipeline Tips and Tricks
      • Pursuits
        • Linking Opportunities and Awards to Existing Pursuits
        • The Dashboard
        • Pursuits Tips & Tricks
      • Tasks
      • Saved Searches
    • Personas
      • Personas
      • Lists
    • Reports
      • Reports Section
        • Funding Analysis Report
        • Funding Report
        • Awards Report
        • Top Vehicles Reports
      • Additional Reporting Found on GovTribe Detail Pages
        • Detail Pages - Funding Analysis Section
        • Detail Pages - Funding Report
        • Detail Pages - Awards Report
        • Detail Pages - Top Vehicles Reports
    • Opportunities
      • Federal Forecasts
      • Federal Contract Opportunities
      • State and Local Contract Opportunities
      • Federal Grant Opportunities
    • Awards
      • Federal Contract Award Data Hierarchy
      • Federal Contract Awards
      • Federal Contract IDV Awards
      • Federal Contract Vehicles
      • Federal Grant Awards
    • Participants
      • Federal Agencies
      • States
      • Jurisdictions
      • Vendors
    • Government Files
    • Categories
      • NAICS Categories
      • PSC Categories
      • NIGP Categories
      • UNSPSC Categories
    • Programs
      • Federal Grant Programs
      • Major Defense Programs
  • How to
    • Change Your GovTribe Plan
    • Add and Remove User
    • Manage Your User Profile
    • Manage Billing
  • Pipeline Pro Tips - 4 Steps to Creating & Managing Your Capture
    • Step 1: Create and Customize a Pipeline
    • Step 2: Add Pursuits to Your Pipeline
    • Step 3: Create Tasks, Manage Files, & Collaborate with Your Team
    • Step 4: Monitor and Manage Your Pipeline
  • Some Example Use Cases
    • Conducting Market Research
    • Finding Opportunities
    • Research Incumbent Contracts
    • Find a Specific Contract or Grant
    • Research Competitors or Find Partners
    • Research Subcontract Award Data
    • Research NAICS and PSC Categories
    • Research Possible Re-Competes
    • COVID-19 Federal Government Contracting Data
    • Track Competitors or Partners Awards
  • Integrations
    • Slack
    • Zapier
    • pWin.ai
    • Unanet
  • Frequently Asked Questions
    • Phone Number Verification
    • GovTribe Plan Options & Support Levels
  • Terms of Use
    • API License Agreement
  • Privacy Policy
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  • GovTribe Customer Success
  • Customer Support
  • GovTribe's Product Team

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Contact GovTribe

Contact information for the GovTribe team

PreviousWelcome!NextWhat Is GovTribe?

Last updated 10 months ago

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GovTribe Customer Success

If you have a Standard, Standard+, or an Enterprise Account, the chat in the bottom right hand corner of GovTribe (or this User Guide) is your best bet to get ahold of the CS team.

If you have a Basic, or Basic+, plan email us at success@govtribe.com and we will get back to you as soon as possible.

You would reach out to the Success Team to inquire about:

  • How to use the platform

  • Customer Onboarding (For Standard, Standard+, or an Enterprise Accounts only).

Customer Support

If you have any issues or need to report a bug, please reach out to help@govtribe.com for assistance!

GovTribe's Product Team

  • Create Feature Requests

  • Vote on New Features

  • Collaborate with other users

  • Check Out our Product Roadmap

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